← Help center
Plans and billing
What each plan includes, who pays, renewals and payment problems.
- The plans, and what each includesFree, Family and Family Pro at a glance.
- Who pays, and what your co-parent seesOne subscription covers the family — whoever sets it up.
- Prepaid terms and renewalSix or twelve months up front, and how to stop it renewing.
- If your co-parent was payingTaking over the subscription so the family doesn't drop to Free.
- A payment failedWhat happens, how long you have, and how to fix it.
Still stuck? Email support@calmhandoff.com.